It was Friday the 5th August 2016. Take note that this was a Friday night. I’ll explain why later.
I was happily browsing a music-related WordPress site which blogged about upcoming music. Sometimes, it linked music streams for visitors to listen to. The site will not be named because it is irrelevant. The owner of the site is obviously wanting to make money off this, so there were adverts featured around the site’s content.
As I’m scrolling down, I notice an ad about winning an iPhone 6S. No thanks, I’m happy with my 3 year old BlackBerry. I scroll past the advert, and this is where it all went wrong.
Without warning, 3 popup adverts opened at once in separate tabs. I closed each of them within 3 seconds of them opening.
But that wasn’t quick enough. About 5 minutes later, I received this text…
This is really bad news. Once you’ve seen this text message, it’s too late, a charge has been made to your monthly mobile bill, or deducted from your prepaid credit.
And so begins the horrible process of chasing Three, TAPVIDS and PhonepayPlus.
You can be charged, just for having the misfortune of landing on a maliciously crafted advert.
At the beginning of this post, I explained that you should bear in mind that this happened on a Friday night.
This scam is most prominent on a Friday night because the scammer’s “customer services” are closed during the weekend, so you can’t call them to cancel the subscription service until Monday. This means that you get charged for another week! Scammers are well aware of this, so they insert large amounts of these maliciously crafted adverts into advertising networks late on a Friday night. Advertising networks serve adverts on many legitimate websites, so it doesn’t matter what websites you visit. You can be caught on any website that uses an advertising network to generate revenue.
This was just the start of a long and painful journey. You won’t like what’s ahead.
I fucking hate Payforit. Twice now I have been caught out by it. Like you, I am on the Three network. Some of the other major operators provide an opt-out or unsubscribe service (it should be opt-out by default)- it seems ridiculous and illegal for Three not to offer it too.
Not only that, but their CS is awful- you end up speaking to a ‘Henry’ from the Philippines who has no clue WTF Payforit even is. I sometimes wonder if I would get more intelligent conversation out of a Rhesus monkey than a Three CS rep.
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I’ve found that it isn’t possible to opt out of PayforIT on any network.
Some networks (including Three) offer a premium rate bar, but this does not apply to PayforIT.
There is no way on any network to block PayforIT.
Somehow, we are now in 2017 and these scams are still happening, so I strongly suggest that everyone who has been affected, start using a VPN service, which protects you against PayforIT scams!
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It’s November 2017 and the scammers are still at it.
A large number of other consumers have been caught up in this scam. On GiffGaff ( my own network) there are the following threads in the forum, all started within the last couple of weeks.
https://community.giffgaff.com/t5/Help-Support/Remote-Games-Ltd-Scam-at-4-50-a-time-Not-Happy/m-p/21004437
https://community.giffgaff.com/t5/Help-Support/Help-with-message-83463/m-p/21005519
https://community.giffgaff.com/t5/Help-Support/Receiving-unwanted-premium-texts/m-p/21019874
https://community.giffgaff.com/t5/Help-Support/Received-Payforit-Charge-text-without-any-purchase/m-p/21009550
https://community.giffgaff.com/t5/Help-Support/PayForIT-Charge/m-p/21002064
https://community.giffgaff.com/t5/Help-Support/HELP-I-am-being-scammed/m-p/21024797
https://community.giffgaff.com/t5/Help-Support/I-have-been-fraud/m-p/21043153
https://community.giffgaff.com/t5/Help-Support/vanishing-pounds/m-p/20983893
https://community.giffgaff.com/t5/Help-Support/szyyna-has-a-question-about-Hello-im-getting-a-Message-from/m-p/21026772
https://community.giffgaff.com/t5/Help-Support/How-do-i-block-funny-videos-tacking-my-credit/m-p/20999890
https://community.giffgaff.com/t5/Help-Support/Pay-for-it-fraud/m-p/20993352
https://community.giffgaff.com/t5/Help-Support/Weird-message/td-p/20988536
The company responsible for this particular scam was fined £70,000 with £15,000 costs in February 2015. The regulator would appear to totally ineffective.
I believe that at the very least, consumers should have opt-in to the PayForIT system instead of having to opt-out.
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PSA have a free seminar on the afternoon of 29th November in London, aimed at explaining their enforcement procedures to companies involved in the industry.
https://psauthority.org.uk/news-and-events/events/2017/november/insights-into-psa-regulation-investi…
I think it’s time to bring some pressure to bear on these clowns. I have signed up to attend and plan to ask some difficult questions! Anyone care to join me?
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